Blog

Last year LinkMe Mobile had some truly groundbreaking campaigns — and our partnership with Coty and Clear Channel was no exception. Joining our technology with the world’s largest fragrance company and the biggest global outdoor & mall advertising enterprise made for a perfect fit.  We thought it would be interesting to test how mall shoppers responded to a link-enabled in-mall billboard — the first of its kind in the world.  Using a hot, new campaign from Coty Prestige’s wildly popular Harajuku Lovers fragrance line created by pop star Gwen Stefani, we added an interactive “Call-To-Action” to their existing ad — i.e. Text in the upper right corner of the 4ft by 6ft in-mall displays asked passing shoppers to take a photo of the image with their mobile phones and send it to an email address to receive “A Free Sample!”

These posters were displayed in Clear Channel malls across the U.S. in Los Angeles, New York, Philadelphia and Miami.  After a consumer emailed their photo of the ad to the specified address, our technology would recognize the image (with a 96% accuracy rate!) and return a coupon directly to their phone. The message instructed the person to show their new coupon at the fragrance counter of the Macy’s department store in the mall they were in — and they would instantly receive a free deluxe Harajuku Lovers fragrance sample set!  Pretty cool.  The point of the campaign was twofold.  First, to see if consumers would interact with in-mall advertising if it was link-enabled with our technology — and second, could we actually drive retail traffic sales if we offered something really fabulous?? (i.e. free samples!!)  Even we were surprised with the success of the results.

At the end of the campaign, we surveyed the participants.  We discovered that a staggering 25% of mall shoppers who took a photo of the ad and received the mobile coupon made purchases at Macy’s after they got their sample — 7% of people made purchases over $20.00 and 18% made purchases over $40.00. To date, the only other similar campaign of its kind used Bluetooth to deliver mobile coupons to mall shoppers.  The average number of consumers that purchased product after receiving the Bluetooth coupon totaled 7% — ours totaled 25% — big difference!  An additional 7% of the participants in our campaign said they would purchase more Harajuku Lovers perfume — and more products from Macy’s — in the future, but that they wouldn’t have done so if they hadn’t been introduced through “this cool campaign.”  It became obvious from the results of the campaign that people really liked interacting with brands by taking photos with their phone — especially if they would receive great stuff (e.g. coupons, specials or samples) in return.

The ages of people who interacted with the ads were also fascinating – as young as 15 years old and up to 54. In rating their overall experience, consumers told us it was “A Fun Way To Use The Phone!” and “So Simple!” as two of the coolest things about the experience.  64% told us they wanted to be part of more interactive campaigns using their mobile phones – and a whopping 86% said they would recommend LinkMe Mobile campaigns to friends and family.  We could have never dreamed for such fabulous results.

LinkMe Mobile is always on the cutting-edge of new ways to use our patented image and voice recognition technologies.  Keep in touch with us and we’ll let you know where you can find LinkMe Mobile in your world!

If you’re interested, please click here to read the full Case Study about the LinkMe Mobile, Coty, ClearChannel project.

And click here to contact us by email if you’re interested in a similar campaign for your company.  We’d love to hear from you.

Image Credit: Coty & Clear Channel

These are exciting times for anyone in the mobile sector, but especially for us. In the US with LinkMeMobile, and with our global brands in Japan, China, Canada and the UK, we’re signing new contracts with some of the most significant retailers around the world on a weekly basis. Our patented image recognition and voice recognition technologies have allowed us to create an approach to mobile search that dramatically changes mobile advertising, couponing and therefore mobile commerce. While most others rely on the guess-work provided by GPS, we allow our partners to respond directly to specific inquiries consumers make from their phones, and to interact in real-time with those consumers. This is ideal for both – retailers can directly influence the “buy” decision the very moment that decision is made and consumers can leverage that to get the best possible deal. The only other way to accomplish this would be to have someone standing next to each consumer as they make a purchase.

We see an increasing number of competitors in this sector — mostly companies attempting to use bar code scanners or some form of QR codes or other odd, unattractive symbols. The problem with every one of these is that no matter how clever the symbol, ultimately they are very ugly and they alter and ruin all the efforts put into brand creativity and advertising. They’re also completely unnecessary. Besides the fact that nearly all of these infringe upon our patents, our technology consistently achieves over 96% accuracy recognizing any naked image – without the need for adulterating symbols or embedded watermarks. Again and again, ours is proven the best choice for both retailers and consumers.   In Japan — where QR codes originated and are ubiquitous — we’re now constantly being approached by people telling us they no longer want to use them and much prefer the flexibility and results we can provide.

All of this has taken us to the point where we felt it time to start reaching out directly to consumers, as more and more of them are downloading our applications and using our technology every day. We’ve therefore added this blog into our site — and integrated Facebook, Twitter, RSS feed and Share This options — to better serve our customers and consumers. We’ll be using these social media outlets to keep the dialogue open and flowing in both directions — most importantly, to ensure we provide the best service we can. We believe every mobile phone should be a Discovery Device ™ and with your help and ideas we’ll continue creating, learning and growing our technology and our apps to answer your needs. I invite everyone to connect with us and let us know what we can do with our technologies to make your life better.

All the best,

dwm

President & CEO

Image Credit: Paul Rumohr, www.prpic.com